Reduce your legal risks by handling discrimination and harassment complaints quickly and carefully. Most employers are anxious when facing with discrimination or harassment complaints . And for good reason: These complaints can lead to workplace tensions, government investigations, and even costly legal battles. If the complaint is mishandled, even inadvertently, an employer may unknowingly leave the business without knowing it. However, if you will take the complaint seriously and follow good strategy to deal with it, you will be able to reduce the likelihood of a legal issue and even improve your employee relations in the process. Here are some of the basic rules to be followed if you receive complaints of discrimination or harassment. Keep an open mind Many employers have a tough time believing that discrimination or harassment might be happening right under their noses. As a result, complaints are often not investigated, assuming they cannot be true. Unfortunately, not in